Echo DCS-310 Cordless Chainsaw

10 Items in Stock

Brand New - Tax included.

Regular price: £89.99
Sale price: £89.99
Regular price: £157.50

Tax included. Shipping calculated at checkout.

Product details

Description

The Echo DCS-310 is a cordless chainsaw from Echo’s Garden+ Series of cordless garden equipment and, with a 30cm/12" bar length*, is suitable for cutting logs, pruning and other maintenance tasks around the garden.

A side chain tensioner makes for convenient and safe adjustment of the chain tension and the automatic chain oiler keeps the chain lubricated whilst the saw is in operation.

The DCS-310 weights just 3.3kg without the battery and, once a battery is installed, the balance of this light chainsaw makes using it very comfortable. The cordless technology ensures freedom of movement and that there are no cables to unwind and be wary of when cutting.

The battery and charger are sold separately. Maximum run times are:

DCS-310 with LBP-36-80 battery up to 24 minutes
DCS-310 with LBP-36-150 battery up to 41 minutes

Echo products are in regular use by homeowners and commercial users and have a strong reputation for reliability. For your peace of mind, Echo are happy to support their reputation with a comprehensive warranty.

* Please note, cutting length will always be a little shorter than the bar length because of the way guide bars are measured. The difference between the guide bar length and cutting length varies by chainsaw model.

Shipping policy

At Britnova, we are committed to providing a seamless and efficient delivery experience for all our customers. Please find the details of our shipping policy below:

Shipping Coverage

Regions Covered: We proudly offer free shipping on all orders within the United Kingdom.
Service Level: Standard shipping is available at no additional cost.

Order Processing

Processing Time: 1 to 3 business days (Monday to Friday).
Order Cut-Off Time: 05:00 PM GMT (Monday to Friday).
Our team ensures that every item meets our quality standards during the processing phase before shipment.

Delivery Times

All orders are delivered within 4 to 6 business days (Monday to Friday) after processing and dispatch.

Real-Time Tracking and Updates

Transparency is a priority at Britnova. Once your order is dispatched, you will receive a tracking number and a link to monitor your order’s progress from our warehouse to your doorstep.

Commitment to Service Excellence

We partner with reliable carriers to ensure your items are delivered on time. If there are any delays or issues, our dedicated customer support team is ready to assist. Reach out to us at Support@Britnova.shop, and we will resolve any concerns promptly.

Important Considerations

Unforeseen Delays: In rare cases, delays caused by external factors (e.g., weather, customs, or local restrictions) may occur. Britnova will keep you informed and provide updates on your order status.
Address Changes: Please double-check your shipping information when placing your order, as we cannot modify the shipping address once it has been processed.
Customs and Duties: While Britnova provides free shipping, international orders may be subject to customs fees or import duties at the destination, which will be the customer’s responsibility.

Contact Us

For questions or assistance with your shipping or delivery, please contact our customer support team:
📞 Phone: +44 7309264458
📧 Email: Support@Britnova.shop
🕒 Customer Service Hours: 09:00 AM to 05:00 PM GMT (Monday to Friday)

Refund policy

At Britnova, customer satisfaction is at the heart of everything we do. If you're not completely satisfied with your purchase, we've made our return and refund process simple and hassle-free.

1. Easy Returns

You can initiate a return within 30 days of receiving your order.

Items must be in their original, unused condition, in the original packaging, and include all tags, accessories, and manuals.

How to Return:

Start the Return: Email us at Support@Britnova.shop with your order number and the reason for the return. Our team will guide you through the process.
Prepare Your Return: Repackage the items securely, including all components.
Ship the Return: Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure the return reaches us.

2. Refund Procedure

Once we receive and inspect the returned item, we will notify you via email regarding the approval or rejection of your refund.
Approved refunds will be processed and credited to your original payment method within 7 business days.
Partial refunds may apply to items showing signs of use, missing parts, or not in their original condition.

3. Late or Missing Refunds

If you haven’t received your refund:

Check your bank or credit card account, as it may take a few days to post.
If the refund is not visible after 10 business days, contact us at Support@Britnova.shop for assistance.

4. Exchanges

If you receive a defective or damaged product, we are happy to offer a replacement at no extra cost. Contact us at Support@Britnova.shop with your order details, and we will assist you with the exchange process.

5. Non-Returnable Items

Certain items are not eligible for returns, including:

Gift cards
Personalized or custom-made products
Final sale items

6. Order Cancellations

To cancel an order, contact us immediately at Support@Britnova.shop.

Orders not yet shipped can be fully refunded.
If the order has already been shipped, please follow the return process.

7. Contact Us

For any questions about our Refund Policy or assistance with a return or exchange, please email us at Support@Britnova.shop.
Our customer service is available Monday to Friday, 09:00 AM to 05:00 PM (GMT).